SHIPPING POLICY
At NOPLNS™, we want your order to arrive as smoothly as possible. Because our apparel and accessories are made to order, each item must be produced before it can be shipped. This policy explains how production, shipping, tracking, and delivery work for orders placed through noplns.com.
ORDER PRODUCTION
Most orders enter production within 24 hours after payment and order approval.
Standard products are typically produced within 2–7 business days. Items involving embroidery, specialty printing, or cut-and-sew construction may require additional production time due to their manufacturing complexity.
Business days do not include weekends or public holidays. Production may also take longer during product launches, promotional periods, holidays, or periods of unusually high demand.
SHIPPING DESTINATIONS
We ship to many domestic and international destinations.
Eligible orders may be fulfilled locally in the:
- United States
- Canada
- United Kingdom
- Australia
- European Union
Local fulfillment depends on product availability, destination, and the Print Provider assigned to the order. Some products may not be available for delivery to every country or region.
Available shipping options will be displayed at checkout.
ESTIMATED DELIVERY TIMES
Delivery estimates begin after production has been completed.
Shipping times vary based on the destination, product, selected shipping method, and fulfillment provider. The estimated delivery window available for your order will be shown during checkout whenever possible.
All delivery dates are estimates and are not guaranteed. Delays may occur because of:
- Carrier disruptions
- Customs processing
- Severe weather
- Public holidays
- Peak shopping periods
- Incorrect or incomplete shipping information
- Events outside our reasonable control
Production time and shipping time are separate. An estimated shipping window does not include the time required to manufacture your order.
SHIPPING COSTS
Shipping charges are calculated based on the products in your order, delivery destination, and available shipping method.
All applicable shipping costs will be displayed at checkout before payment is completed. Any free-shipping promotion will be clearly stated on the website or during checkout.
TRACKING INFORMATION
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after the carrier receives the package. A temporary lack of tracking activity does not necessarily mean the package has been delayed or lost.
MULTIPLE SHIPMENTS
Products may be produced by different fulfillment providers. As a result, items from the same order may be shipped separately and arrive on different dates.
When an order is split into multiple shipments, separate tracking information may be provided for each package.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated during checkout. NOPLNS™ does not control or receive these fees.
Customs processing may also cause additional delivery delays.
INCORRECT SHIPPING INFORMATION
Customers are responsible for entering a complete and accurate shipping address during checkout.
Please review your address carefully before placing your order. We cannot guarantee that an address can be changed after an order has entered production.
NOPLNS™ is not responsible for packages that are delayed, returned, misdelivered, or lost because of incorrect or incomplete shipping information provided by the customer. Additional shipping charges may apply if an order must be reshipped.
LOST, DELAYED, OR DAMAGED PACKAGES
If your tracking information has not updated for an extended period or your package appears to be lost, contact our support team as soon as possible.
For damaged packages or incorrect items, include your order number and clear photographs showing the issue.
Claims must be submitted within the timeframe required by the applicable shipping carrier or fulfillment provider. Submitting a claim does not automatically guarantee a refund or replacement.
CONTACT INFORMATION
For questions about production, shipping, tracking, or delivery, contact:
Email: support@noplns.com
Website: noplns.com
NOPLNS™ is an online retailer of bold statement apparel and accessories.